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Leading The Way
Through Process Engineering & Improvement
What is a Process?
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Making lunch is a process. |
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Building a house is a process. |
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Supplying product to a customer is a process. |
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Invoicing a customer is a process. |
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result is a process. Results are the product of processes. |
EMD's Program Objectives
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Conduct a review of, and document, work
processes with a view to identifying: |
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Processes worth keeping |
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Processes requiring amendment/s |
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Areas for improvement. |
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Provide all staff with the opportunity to
contribute their thoughts and ideas regarding the mapped processes and develop solutions.
This process ensures ownership and speeds up the implementation of recommendations. |
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All recommendations are modelled and a
detailed implementation plan is developed with relevant stakeholders. |
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Process Improvement is aimed at meeting client
objectives such as reduced processing time, reduced errors, reduction in resources
required to perform a process and the improved implementation of processes across the
organisation. If the required objectives are not met EMD refunds all fees. |
The program covers:
The Three Parts of a Process
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Flow chart and Process Map current processes. |
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Check with the workforce for accuracy. |
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Streamline flow chart and process map.
(Improvement phase) |
What next?
If you are interested in more information please give us a
call on +61 2 8399 0011 and ask to speak to one of our consultants.
Alternatively e-mail us at info@emdgroup.com.au or use the form on
our Contact Us page. |
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