Communication Skills

When asked in a Wall Street Journal survey to identify the most important factor in their success, top US CEOs unanimously named "Communication Skills".

Focus of the Programs

	Communication styles and work preferences
	Capability development focusing on active listening, paraphrasing, reframing, summarising and empathy
	Small group communication skills – retaining group focus, reading group dynamics, varying communication styles to maintain interest and checking understanding of the message
	Formal presentation skills – using visual and audio aids, engendering group participation and controlling an agenda

Outcomes

	Insight into personal communication preferences
	Ability to tailor/match communication styles to different audiences
	Actively and empathetically listen
	Reframe and effectively summarise
	Communicate effectively in small groups

Process

Programs are customised to suit our clients and are based on workshops which are complimented by a combination of face-to-face and over the phone coaching.

What Next?

If you are interested in more information please give us a call on +61 2 8399 0011 and ask to speak to one of our consultants. 

Alternatively e-mail us at info@emdgroup.com.au or use the form on our Contact Us page..

PARTNERS in PROGRESS